Last Updated: March 2026
Welcome to Orangekart. These Terms and Conditions govern your use of our website, mobile application, and services. By accessing or using Orangekart, you agree to comply with these terms.
Orangekart is an online platform that sells fresh fruits, vegetables, and homemade chutneys. We aim to provide quality products and convenient delivery to our customers.
To place an order, you may be required to create an account.
You agree to:
Provide accurate and complete information.
Keep your login details secure.
Be responsible for activities performed through your account.
We reserve the right to suspend or terminate accounts that violate our policies.
We make every effort to ensure that product descriptions, images, and prices are accurate. However:
Product images may be for illustration purposes only.
Actual fruits and vegetables may vary in size, color, and shape due to natural variations.
Availability of items may change based on season and stock.
All prices listed on Orangekart are in Indian Rupees (INR) and may include applicable taxes.
We reserve the right to:
Change prices without prior notice.
Cancel orders if pricing errors occur.
Payments can be made through the available payment methods on our platform.
Once an order is placed, you will receive an order confirmation.
Orangekart reserves the right to:
Cancel orders due to product unavailability.
Cancel orders if delivery location is outside our service area.
Cancel orders due to technical or payment issues.
Customers may cancel orders before dispatch. Once the order is dispatched, cancellation may not be possible.
Orangekart delivers orders to selected service areas.
Delivery conditions:
Delivery time may vary based on location, traffic, and weather conditions.
Customers must provide accurate delivery details.
Additional delivery charges may apply depending on order value or location.
Due to the perishable nature of fruits and vegetables:
Returns may not be accepted once the order is delivered.
If you receive damaged or incorrect items, please contact support within 24 hours of delivery.
Refunds or replacements may be provided after verification.
We strive to deliver fresh and hygienic products. However, natural products may sometimes have minor imperfections which do not affect quality or safety.
Users must not:
Use the platform for illegal activities.
Attempt to hack or disrupt our services.
Provide false information or misuse the ordering system.
Violation may lead to account suspension or legal action.
All content on Orangekart, including logos, images, text, and design, is the property of Orangekart and may not be used without permission.
Orangekart shall not be liable for:
Delays caused by external factors (weather, traffic, etc.)
Natural variations in fruits and vegetables
Temporary service interruptions
We reserve the right to update these Terms and Conditions at any time. Updated terms will be posted on our platform.
If you have any questions about these Terms and Conditions, please contact us:
Orangekart Support
Email: support@orangekart.com
Phone: +917888513249